Q Technical Services are looking for a customer delivery team trainee/graduate


Are you looking for an exciting opportunity? Would you like to grow and develop within a company?

Q Technical Services (UK) Ltd is based in Telford, Shropshire.

We provide installation, maintenance & servicing to electrical, fire & safety and access & security systems and also specialist building facilities services and hire plant.

We are currently looking for a customer delivery team trainee/graduate to assist in our expanding busy company.

You will be responsible for assisting our Customer Delivery Team manager in managing a team of building services engineers all from electrical, security and facilities services backgrounds.

Core responsibilities during and after training will be:

  • Assisting the Customer Delivery Team manager in ensuring the efficient delivery of our services to meet external customer requirements.
  • Operational responsibilities to provide a customer-focused service, responsible for the provision of the company’s helpdesk, raising of job tasks and communication to customers of planned preventative maintenance schedules or instructed works.
  • Materials stock control and buying and purchasing materials as required for customer instructed works to be undertaken.
  • Proactive with excellent customer service skills and organisational skills.

Core Skills required prior to training are:

  • Good I.T. literacy skills
  • Good organisational and customer service skills
  • Display a sense of quality and pride in your work  and service delivery

Core Requirements:

  • Strong interpersonal skills encompassing a ‘can-do’ attitude and seeing requested tasks and issues through to a completed stage to an ISO9001 standard.
  • Be able to provide effective communications over the phone with clarity of speech, knowing what you want to convey, and a willingness to engage with someone using good listening skills and prompts.

This position offers exciting challenges to anyone who is looking at joining a building services company from an electrical and facilities perspective; working with clients who are forward thinking and open to new ideas to improve processes and procedures.

In the first instance please send your current CV, pay structure and any relevant certification to Mr. Andrew Jennings, Managing Director, Q Technical Services (UK) Ltd, Unit B4, Halesfield 5, Telford, Shropshire. TF7 4QJ or you can email these documents through to him at andy@qgroup.uk.com.


The five year electrical condition reports and their importance

Q Technical Services of Telford have been a member of the NICEIC for twenty years and over this time have seen many changes in the electrical industry.

In our years of trading however we have never seem such a thing like this:



We recently were undertaking a ECR and came across a Distribution Board when had a main Triple Pole 100Amp Isolator switch. Upon accessing the main terminals for testing we noted that the U2 / L1 terminal screw was actually lose and would not it tighten up, yet the conductor that was made into the terminal would not come out and was not loose.

We isolate the supply to the DB and removed the switch from its G rail holder and what we found beggers believe.

Yes this is a screw….screwed through the back of the switch…..with the screw done up to push the cable retainer into place to hold the L1 conductor in place….with the screw only mm’s away when the switch was actually in place in the DB from touching the actual metal enclosure

OMG……what a bodge…and what great work by our eagle eyed fully trained technicians for the essential reasons for Electrical Condition Reporting.

Legislation requires fixed wiring testing be carried out every one to five years in most work places. In compliance with the Electricity at Work Regulations of 1989, all work activities and rented accommodation must take precautions to avoid the risk of death or personal injury.

The five main aims of a condition report are:

  • Record the results of the inspection and testing to make sure the electrical installation is safe to be used until the next inspection (following any work needed to make it safe)
  • Find any damage and wear and tear that might affect safety, and report it
  • Find any parts of the electrical installation that do not meet the IEE Wiring Regulations
  • Help find anything that may cause electric shocks and high temperatures
  • Provide and important record of the installation at the time of the inspection, and for inspection testing in the future.


For all your electrical requirements please do not hesitate to contact us at helpdesk@qgroup.uk.com or call  01952 580947

Q Technical Void Property SSAIB & NSI Compliant Wireless Alarm Systems


Q Technical are pleased to announce that the latest remotely fully monitored void wireless property alarms are now available for short or long term hire starting from as little as £35.00 including VAT per week.

The RDAS+ security alarm system is the latest step in  battery powered, network communicating, radio linked temporary alarm systems that complies with and exceeds the SSAIB Code of Practise for Enhanced Temporary Alarm Systems.

Unlike other wireless, battery powered security systems on the market, the RDAS+ provides users with the ability to remotely arm and disarm the system in real time. This is especially useful if there are contractors etc. that irregularly require access to the property but to whom you do not want to issue codes or iButtons. This is done via logging in to our secure web portal with a unique username and password. Once logged in, users can arm / disarm the system, add or remove devices and access codes and view / download management data for the past six months.

Due to the unique 24/7 connection to our remote server, the RDAS+ can be used in conjunction with a suitable access control system to lock and unlock the premises remotely. No more Keys, no more codes, NO more problems!

Uniquely the RDAS+ GPRS communicator has been designed to use a World SIM card. A World SIM is used as these SIM cards can select which network to send its signals through. This is done automatically every time a signal needs to be transmitted. Other systems on the market use a Single Network SIM, which is no good if the local cell tower goes down, or Roaming SIMs. Roaming SIMs look for the cheapest available network. Unfortunately they cannot tell if the network is overloaded and that can prevent the signal being received.

Our World SIMs automatically check available networks and tests them to see which is providing the fastest and most reliable transmission and then uses that network. This GUARANTEES that your signal gets through.

For an further information on this or any of your security or access control needs simply call us on 01952 580947 or e mail us at helpdesk@qgroup.uk.com






Specialist confined space services from Q Technical Services

Confined Space Training (38)


Did you know that Q Technical Services (UK) Ltd of Telford provide specialist labour and equipment services to City and Guilds Level 2 medium risk confined spaces?

What is a medium risk confined space?

A medium risk confined space exists where there are access issues, an expectation of a specified risk and escape breathing apparatus must be taken in.

We are so proud that all our engineers have recently retaken the required two day course and achieved City and Guilds qualifications 6150-02 which covers and trains in all the requirements of :

• The Confined Spaces Regulations 1997 • Identification of risks and their control • Workplace safety • Weil’s Disease and sewage decontamination • Hazardous atmospheres and gas monitoring • The risk assessment process • Operation of safe systems of work • Use of permit to work control measures • Personal Protective Equipment • Selection of suitable equipment • IP ratings, intrinsically safe and ATEX approved • Equipment pre-use inspection and safe operation • Fall arrest systems • Emergency procedures • Escape breathing apparatus – theory • Escape breathing apparatus – practical • Theory test • Practical training • Practical assessment

For all your electrical, fire & safety, access & security & specialist facilities services and hire plant simply give us a call on 01952 580947 or e mail helpdesk@qgroup.uk.com

Confined Space Training (26)


Solar Powered Automatic Barrier

Solar Barrier 2New solar powered barrier system!

Q Technical Services of Telford are proud to introduce the latest Auto Mate high tech barrier system which uses solar power, giving in excess of 300 operations per day.  The solar panels can also run the ancillary devices such as timers and a proximity access control system along with safety devices including induction loops and safety edges.

A special control panel has been developed to help reduce the consumption of the ancillary equipment, freeing up stored power from the solar panels to allow a greater number of operations from the barrier.

New induction loop technology has also been incorporated, consuming very little power when in use, preventing the barrier from closing whilst a vehicle is under the boom.  The same system can also be used to allow a free exit system.

Radio technology has been implemented for use with the intercom system. This allows the intercom at the entrance allowing to work off of battery power, which is coupled with a rechargeable portable intercom handset that sits within over 250 metres away in reception.

The cost effective savings that can be made with the removal/reduction of foundations and civil works i.e digging and ducting, running power cables from the building etc can be on occasions half than the costs of mains supplied units.

We feel that the savings on civil works and the fact that there are no energy costs for running the barrier should appealed greatly to our clients.

The possibilities for this type of barrier are endless – from countryside car parks and forestry roads to businesses with remote locations.

Traffic lights and speed signs are just two other examples of our products that can be ran off of solar power.

If you would like any more information at all about solar powered systems, please give us a call on: 01952 580947 or e mail us at helpdesk@qgroup.uk.com

Solar Barrier 3